Can I Cancel My SSL Order and Be Eligible for a Refund?

1.) A full refund is available if the SSL certificate is canceled within 15 days of purchase.

2.) If the certificate is in a pending state, you can cancel the order to receive a refund.

If you wish to cancel or delete an SSL order, please contact support promptly for assistance.

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• How to place an SSL order?

  1. Log in to your reseller account. 2. Navigate to the left-hand side of the page and locate the SSL Certificate Menu. 3. Click on Place SSL order. 4. Enter the Domain Name & Customer ID in order to search for the domain where the SSL certificate ...

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  This tutorial assumes that you’re working in the same cPanel hosting account where you created the certificate signing request (CSR) which you sent to the Certificate Authority (like Certum!) in exchange for the SSL/TLS certificate itself. This is ...

• How to revoke SSL?

  An SSL certificate revocation is the process of invalidating or cancelling an SSL (Secure Sockets Layer) certificate before its natural expiration date. (The process cannot be reversed.) When to Revoke an SSL Certificate: If you believe you have ...

• Can Sub-Users place or manage SSL certificate orders?

  Yes, based on the enabled SSL permissions: Place SSL Orders Cancel/Revoke SSL Orders Change Verification Method Re-Issue Certificate Renew Certificate View & Download SSL Details These can be selectively enabled for Support or Finance teams.

• How to verify SSL?

  1. To complete the verification process for File method: Create a certum.txt file. Include the verification code / TXT Code in the content of the file:- For example:- "33fef912bed49d91411bda3ba0b3da4eb9026d26631dbba30fe4758162dd477-certum.pl". (To ...