How to complete the KYC (Know your Customer)?

How to complete the KYC (Know your Customer)?

Upon successful completion of the signup process, users will be automatically redirected to the Know Your Customer (KYC) page. It is imperative to fulfill the KYC requirements as mandated by government regulations.
Currently KYC process is only mandatory for all Indian resellers.


1. Click on the "Continue KYC Process" button.



2. You'll be taken to the Digio page to verify your email. You can do this by logging in with Google or receiving a code in your email and entering it.



3. After successful email authentication, you'll be directed to the official Digilocker website at digilocker.gov.in. Enter your Aadhaar number to proceed.



4. A One-Time Password (OTP) will be sent to your registered mobile number for verification.



5. The final step involves entering your Digilocker PIN to authenticate and complete the KYC process. If you do not have Digilocker account you will need to create one.



6. Upon successful completion you will be redirected to ConnectReseller panel where the message will be displayed as “Successfull KYC completion”.



FAQ’s

Q: Can I contact customer support for assistance with the KYC process?
A: Absolutely, our customer support team is available to assist with any queries or concerns related to the KYC process. Feel free to reach out for prompt assistance.

Q: Why is completing KYC necessary after signing up?
A: Completing KYC is mandatory as per government norms to ensure regulatory compliance and enhance the security of user accounts.

Q: Can I skip the KYC process after signing up?
A: No, completing the KYC process is mandatory. Failure to do so may result in limitations on account functionality or access.

Q: Is my personal information secure during the KYC process?
A: Yes, stringent security measures are in place to protect user data during the KYC process. The information provided by the user are directly processed to digilocker.gov.in(Government website) we do not store any information.


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