General
How to complete the KYC (Know your Customer)?
Upon successful completion of the signup process, users will be automatically redirected to the Know Your Customer (KYC) page. It is imperative to fulfill the KYC requirements as mandated by government regulations. Currently KYC process is only ...
How to signup as reseller with ConnectReseller
If you are interested in becoming a domain reseller and offering domain names and SSL certificates to your clients? ConnectReseller provides an excellent platform for businesses to start their domain reseller journey. In this article, we will guide ...
Lost One Year when Transferring a Domain Name from One Registrar to Another
In any domain name Transfer process, there are three entities involved: Domain Name Owner (Registrant) Gaining (New) Registrar Losing (Current) Registrar Typically, a domain name is transferred sometime before its Expiry, in order to renew it with ...
How can I verify that my website has a valid SSL certificate?
Once your SSL certificate is installed, your website will display a padlock icon in the browser's address bar, indicating a secure connection. You can also click on the padlock to view certificate details and verify its validity. Additionally, ...
Will SSL affect my website's performance?
While SSL encryption adds a slight overhead due to the encryption and decryption processes, the impact on website performance is typically minimal. Modern servers and browsers are optimized to handle SSL efficiently. Implementing caching mechanisms ...
How can I install the SSL certificate on my website?
The process of installing an SSL certificate varies depending on your web hosting environment and server setup. Many hosting providers offer tools or guides to simplify the installation process. Additionally, the CA issuing the certificate typically ...
Which SSL should I prefer for my website?
The SSL certificate you should prefer for your website depends on your specific needs. Factors to consider include the level of validation required (DV, OV, or EV), the warranty protection offered, compatibility with your website platform, and the ...
How can I claim the safety warranty for my certificate?
To claim the safety warranty for your certificate, you would typically need to follow the process outlined by the SSL certificate provider. This may involve providing evidence of a security breach or issue that occurred while the certificate was ...
What is the difference between Free SSL and Paid SSL?
The main difference between Free SSL and Paid SSL is the level of validation and additional features. Free SSL certificates, often provided by Certificate Authorities like Let's Encrypt, offer basic encryption and verification of domain ownership. ...
Can I upgrade my Commercial SSL certificate to a Trusted SSL certificate?
Yes, it is possible to upgrade your Commercial SSL certificate to a Trusted SSL certificate. However, this process typically involves placing new order and additional validation and verification steps to ensure the authenticity and legal existence of ...
What is the SSL Resell Program?
ConnectReseller SSL Resell Program is an excellent business opportunity that empowers individuals and organizations to become SSL certificate resellers. By joining our program, you can offer SSL certificates to your own customers or clients while ...
Can a domain be auto renewed, if I have funds in my account?
We do not have an auto renewal option. You will have to manually renew your domain.
I mistyped the domain name while registering. Can you issue a refund or edit the domain from registrar end?
It is not possible to edit or modify a domain once purchased. When you register a domain name you reserve the letters or characters in that order. If you have already made the purchase, the only way to change the domain name is to register a new one.
Will my website stay up during the transfer process?
Yes, During the domain transfer process, your nameservers don't change — they'll stay pointed to the same pre-transfer nameservers and there will be no Downtime.
What is the maximum character name that can be used in a Domain Name ?
A domain name consists of minimum two and maximum 63 characters. All letters from a to z, all numbers from 0 to 9 and a hyphen (-) are possible.
If my account got flagged will I be unable to register a new domain, but what happens to the domains which are already registered from the same account?
Those will continue to run, but if we receive any dispute or fraud alert from finance and bank we will suspend those domains along with account.
Is it possible to disable RAA verification emails?
RAA verification is mandatory as per guidelines of registry, it is system automated in ConnectReseller, and we only send RAA verification email upon creating a new registrant, or making any amendments in existing registrant details.
I do not have a GST account number, is it mandatory ?
No, you skip that option, but we will charge 18% GST as per govt norms. The only difference is you will not be allowed ITC on GST charged by us. It will be treated as cost only.
Can anyone register a .US domain or only people from the USA ?
Initially .US domain name extension was intended for use by residents of the United States of America. However, it's not an Americans-only deal now. Anyone with a connection to the U.S. may register.
Do you offer a .gov domain extension?
No registrar except nic.in is allowed to register gov, .gov.in, or .nic.in domains and registering governmental domains undergoes strict verification and assessments before releasing it to any governmental institutions by NIC(National Informatics ...
How long will it take to restore the domain?
If your domain name has passed the expiration date, there’s still a chance to restore it during the redemption period. Once the restoration process is initiated it takes 24-48 hours for the domain to get restore.
What kind of security one gets with .In registration?
With .IN domain you get the Privacy Protection Domain ID protection is a service that helps to keep your personal information private when you register a domain name. When you register a domain name, your personal information is entered into the ...
Do you have Blesta module?
We are working on the Blesta module and it is the development phase. Few features that will be available with module Manage customers Register domains Renew/transfer domains Sell 450+ Tld’s
Do you have any domain reseller program?
Yes, we provide domain reseller program. Domain name reseller programs are usually offered by an accredited registrar — or sometimes a web hosting company — that sells domain names to service providers. The registrar organization handles the ...
How to renew a domain that is up for deletion ?
It cannot be renewed , it will be deleted in 5-6 days and will be available for re-registration. If a domain expires and is neither renewed nor restored during the Redemption Grace Period, then it enters a stage called Pending Delete. During the ...
How many days it takes to complete the domain transfer process?
Transfer process is highly automated and designed to ensure your site doesn't go down in the meantime. The process completes in 5-7 days from transfer. You many also ask for fast transfer to the losing registrar. For Seamless domain transfer please ...